PAYMENT

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once you have placed your order we will send you a invoice within 48 working hours from finestudio2012@gmail.com.

Please check junk mail if you have not revived any email from us.

 

Payment must me made with in 10 days other wise your order will be cancelled

 

once payment has been made your order will be shipped out

 

you can choose payment by Pal Pay or banck transfer (checkout) 

 note when you check out 

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All your personal information is only used for processing your order and  transactions, delivery of your order only.

we do not disclose customer’s information to any third parties.

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Delivery

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within NZ 

once payment has been made your order will be shipped out

 

For most items, we will ship your order within 3 business day .

You should allow from 4 to 7 working days for delivery in N.Z.

If we receive your order on the weekend or on a public holiday, we will process your order on the next business day

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*Free Shipping within NZ

*under 3kg postage

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up to 5kg $7

up to 7kg $10 

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To JAPAN

when you spend 

up to $50  Shipping $20
up to $120 Shipping $15
over $120 Shipping Free

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Over Sea

We ship all over the world 

 

We will not take any responsibility for other country s  taxes on goods 
 
We ship as fast as the payment has been made take up to 2-5 working days to dispatch.

(if it will take longer we will inform you) also check your junk mail 
 
The prices on our web site are in NZD so you will need to take in to consideration the exchange rate at that time of purchase, it my very 
 
 we will ship your order as fast as we can as we strive you bring the best service to you 

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We use economy post to ship all over the world but, if you would like to use express post or tracking post please leave a note when you check out and we will find the best possible price for your country, also you can have a look at postage costs Here

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RETURNS

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There is something is wrong!!

 

Please send us a email and a photo so we can see the damage and help sort it out

 

This is not the Product i ordered 

please email us and we will sort out a replacement and send you the right product 

 

At Fine Studio we will always find a solution as our customers are number one

 

- Please return the good with in 7 days of receiving the goods 
- please do not open the product (unless damaged in transport) 

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